Terms and Conditions
Orders: Orders may be placed via Fax, Telephone, Email or via the Secure order form on the website.
Method of Payment: We accept Visa, MasterCard, American Express, Paypal, Cash, Postal or Bank Money Order or Check (to be cleared prior to shipment)
Shipping: Domestic and Canada: Anywhere in the US or Canada our shipping charges are billed at actual freight costs, rounded up the next dollar plus a $3.00 handling/packaging charge. We use Priority Mail for most packages. Some of the more expensive ones will get shipped by UPS. We also can ship FEDEX freight collect if you have an account with them. All Paypal orders require a tracking number and a phone number..
International Shipments: For overseas shipping, we ship all orders over $250 by Express Mail and charge only for the actual shipping costs plus a $7.00 handling/packaging charge. Orders under $250 are shipped International Priority Mail or If you have a specific carrier you would like to use (FEDEX, DHL, etc.) we will be happy to oblige. All Paypal orders require a tracking number and a phone number.
Returns : All sales are considered final. We do not offer refunds. Should a part be received that is incorrect or out of spec, you must contact us within 7 days upon receipt of the package to request a Return Merchandise Authorization (RMA). Returns received without an RMA will not be accepted. Incorrect or non-conforming parts will be exchanged at our expense
Warranty: All products sold by Palomar Engineers, Inc.(PEI) are warranted to be free from defects in material and workmanship and conform with the specification of the manufacturer for six (6) months after the PEI invoice date. The customer should inform PEI within seven (7) days after receipt of products of any suspected defects or damage, otherwise the warranty is void. Any claim of defective or damaged products may have to be verified by the respective manufacturer to be authorized repair or replacement.
PEI is not aware of all applications in which PEI’s products may be used or the particular specifications for products into which PEI’s products may be incorporated. Accordingly, the products offered by PEI are not designed or warranted to meet any specifications of any intermediate or end user different from or in addition to the specifications set forth by PEI and the manufacturer of the product sold.
If any product delivered by PEI is proven to be defective or otherwise not in accordance with specifications, liability under warranty shall be limited at PEI’s option to replacement or repair.
Contact Us: Our mailing address: Palomar Engineers, Inc., 5521 Mission Road, STE D-1430, Bonsall, CA 92003
Phone: 760-747-3343 Email: sales@Palomar-Engineers.com
Please direct all technical questions via email to info@Palomar-Engineers.com